Terms of Service
1. Introduction
Welcome to The Monster Movers (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, TheMonsterMovers.com, and any services we provide (collectively, the “Services”).
By accessing or using our website and Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our site immediately.
2. Services Provided
The Monster Movers is a licensed and insured moving company offering residential and commercial moving, packing, and related services.
Quotes provided through our website are estimates only and subject to change based on inventory, distance, access conditions, and any additional services requested.
3. Estimates and Pricing
Estimates are based on information provided by the customer.
Final charges may differ if the scope of work changes, including additional items, travel distance, time, or required labor.
Any adjustments to the estimate will be communicated before final billing.
Payment is required prior to unloading at the destination unless otherwise agreed in writing.
4. Scheduling and Cancellations
Moves are scheduled on a first-come, first-served basis.
To cancel or reschedule, please contact us at least 48 hours in advance.
Cancellations made less than 24 hours prior to the move may incur a cancellation fee.
Delays caused by weather, traffic, or other circumstances beyond our control may affect move timing.
5. Customer Responsibilities
You agree to:
Provide accurate information about your move (inventory, access conditions, addresses, etc.).
Ensure all items are properly packed and ready for transport unless packing services are contracted.
Secure parking and building access for our moving vehicle(s).
Remove personal, fragile, or high-value items (cash, jewelry, documents, medication, etc.) prior to moving.
6. Liability and Limitations
The Monster Movers exercises reasonable care in handling all property.
We are not responsible for damage to items not packed by our staff.
Certain items (including hazardous materials, perishables, firearms, and illegal goods) cannot be transported.
Liability for loss or damage is limited to the declared valuation as stated in your Bill of Lading or contract.
We are not liable for delays caused by weather, accidents, traffic, or mechanical issues beyond our control.
7. Payment Terms
Acceptable payment methods include cash, certified check, or money order.
Payment is due prior to unloading at your destination.
Returned checks or failed payments may incur additional fees.
Past-due balances may result in collection actions or legal proceedings.
8. Website Use
By using our website, you agree not to:
Use it for any unlawful or fraudulent purpose.
Attempt to interfere with or damage our website, servers, or security systems.
Submit false information through forms or requests.
We reserve the right to refuse service, terminate accounts, or cancel bookings at our discretion.
9. Intellectual Property
All content, graphics, images, logos, and text on TheMonsterMovers.com are the property of The Monster Movers and protected by copyright and trademark laws.
You may not reproduce, distribute, or modify any content without our written permission.
10. Third-Party Links
Our website may include links to third-party websites for convenience. We are not responsible for the content or privacy practices of those websites.
11. Disclaimer of Warranties
Our Services and website are provided “as is” and “as available.”
We make no warranties or representations, express or implied, about the reliability, accuracy, or suitability of the information provided.
12. Limitation of Liability
To the fullest extent permitted by law, The Monster Movers shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our Services or website, including loss of data, profits, or business opportunities.
13. Governing Law
These Terms are governed by the laws of the State of Connecticut, without regard to its conflict of law principles.
Any disputes arising from these Terms shall be resolved in a court of competent jurisdiction within Fairfield County, Connecticut.
14. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the new Terms.
15. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
The Monster Movers
10 Sylvan Lane
Westport, CT 06880
United States
📧 info@themonstermovers.com
📞 203-228-5197